Microsoft Authenticator

The app is available free of charge on the Google Play Store or the Apple App Store.

1. In your respective app store search for Microsoft Authenticator:

*Note: Double- and triple-check you’re choosing the app by Microsoft Corporation.

 

2. Install the app from the app store. You don’t need to do anything else with the app at the moment

1. Using your smartphone, open your web browser app. Chrome, Firefox, or Edge browsers preferred (Safari may fail to work properly in some instances)
2. Launch a new Private or Incognito window or tab:
   • Learn how to enter Private browsing on Safari
   • Or enter Incognito mode in Chrome / Android
3. Navigate to outlook.office.com
4. Enter your @gcccd.edu email address (if you don't know it, see the FAQs or the Guides section of this website) and select Next:

5. Enter your password (if you don't know it, see the FAQs or the Guides section of this website) and select Sign In:

6. You will be stopped by the Microsoft More information required screen. Select Next to advance the screen. You may do this because you already obtained the Authenticator app in the previous step:

1. Since you have the Authenticator installed already, advance the Keep your account secure screen by choosing Next:

2. Tap on the link that reads Pair your account to the app by clicking this link. This adds your account to the Authenticator app:

3. This should launch the app on your phone. Give the Authenticator app any permissions it requests in order to send you Notifications. Choose Allow:

4. The app will add your account automatically. You do not need to take any action when it says Activating. Please wait… :

5. On the app’s main screen, you should now see your account listed:

*Note: If you do not see your account listed at this point, the process may have timed out. Go back to Part 2 and reattempt to login. Choose the same link to pair, and it should now activate properly.

 

With your account in the app, the last step is to verify everything is working

1. Go back to the browser and if needed, advance the screen by choosing Next. You should be given a two-digit number on the screen
2. At the same time, you should receive a notification from the Authenticator app. It will ask you to Approve sign-in? through a pop-up notification:

3. Open the notification and enter the two-digit number you were given (it will differ from the image). Confirm Yes it is you signing in:

4. Your browser should update with a Notification approved message:

Choose Next if needed, and you should be able to finish the sign-in.

 

*Note: Some accounts may require you to submit your phone number so you can receive a text message and enter the code. Please do so if prompted, and then your account should be fully authenticated.

 

Congratulations, you are now finished!!

Microsoft Authenticator is successfully setup on your device and account. The next time you login to a school resource (email, Library, Wepa), you will simply approve the sign in on your smartphone by entering a two-digit code.