SPSS Software Download

If you are taking a class that requires the use of IBM SPSS software (certain Anthropology, Sociology, Psychology courses, etc.) read below to learn how to install and license the software.

 

Getting SPSS can be accomplished in four parts:

Expand All | Collapse All

Part 1 - Obtaining Your License

License codes are sent to your Grossmont Student email inbox. They are not sent through Canvas, nor to your personal email address.

 

If you do not know how to check your @gcccd.edu email inbox, please follow the Microsoft Authenticator guide. That guide walks you through the process of accessing your student email account off-campus.

 

License codes are good for the year. If you receive a code in the Spring, you will not receive another code in Summer or Fall.

 

*Note: If you registered for a "2nd 8-weeks" course, your code was probably sent at the beginning of the semester (most likely January or August).

 

Part 2 - Obtaining SPSS

You will need to access your student email as described above.

 

Look for a message from Grossmont Technology. The subject line will read something similar to: IBM SPSS vXX Software installation... If you cannot locate the message, be sure to look in the Junk/Spam folder, and scroll for older messages in your inbox.

 

In the message you will find a link to the installer. Choose the proper file for you, depending on whether you're running Windows or Mac.

 

*Note: SPSS is not available on Chromebooks, Tablets, or Linux.

 

Part 3 - Download and Run the Installer
  1. Use a New Private or Incognito window in Chrome, Firefox, or Edge browser. Copy and open the download link from the email

*Note: If you receive a security warning, please proceed. The student FTP and install files are safe

 

  1. If you are prompted for a username and password, use your firstname.lastname (like Canvas) and the same password as your student email:
  2. After the file has downloaded, locate and run it on your computer
  3. Proceed with the install as usual
Part 4 - Activate Your License

You need to use the license code provided in your student email to activate SPSS.

 

  1. When you start up SPSS, at the Activate IBM SPSS Statistics screen, choose Launch License Wizard:
  2. On the Product Authorization screen, choose Authorized user license... (this is the default choice):
  3. On the Enter Codes screen, paste the license code from your student email, as explained above. Click on the Add button and it should be listed below:
  4. Click Next to advance to the Internet Authorization Status screen. There will be a blank box. Wait on this screen until the status updates. You may have to wait up to two to three minutes. You should receive a green status message Successfully processed all codes:
  5. Once you receive this message, you're good to go!

 

Troubleshooting

The following information may prove helpful in resolving common issues.

Expand All | Collapse All

I don't know how to check my student email

See the instructions for the Authenticator guide at the top of this page

I did not receive the email
  • You must be officially registered for the class and it may take up to 24 hours after registration before the email arrives. The email is sent to new recipients at 8am each morning
  • The email is automated and begins sending to registered students slightly before or at the beginning of each semester
  • If you received a code in a prior semester the same year, continue to use that code
  • If you are in an 8 week class that occurs in the 2nd half of a semester, the code may have been sent to you at the beginning of the full semester (8 weeks prior)
  • Make sure you are checking your @GCCCD student email and not your personal email
  • Search the inbox and spam/junk folder of your @GCCCD student email account for the message. The email is titled “IBM SPSS Software installation and Activation information for your class” and was sent from Grossmont.Technology@gcccd.edu
  • SUMMER/FALL: If you have already received an SPSS code during the Summer semester, you will not receive an additional code for Fall. Continue using your Summer code
I received the email, but cannot download the software
  • Try using the Chrome browser to access the download links(Safari sometimes has issues)
  • Make sure you are signing in with your @gcccd.edu email and password when prompted
I downloaded the software, but it’s not running on my computer

Make sure that your computer is compatible with the current version of IBM SPSS Statistics (Windows 10 or OSX High Sierra 10.13 or newer). You cannot run SPSS on a Chromebook:

I still need assistance

Please send an email to the Grossmont Helpdesk (g-helpdesk@gcccd.edu) that includes the following information:

  1. Your name
  2. The course title and number
  3. The instructor’s name
  4. The issue you are experiencing