Microsoft Authenticator

1. Using your smartphone, open your web browser app. Chrome, Firefox, or Edge browsers preferred (Safari may fail to work properly in some instances)
2. Launch a new Private or Incognito window or tab:
   • Visualize how to enter Private browsing on Safari
   • Or enter Incognito mode in Chrome / Android
3. Navigate to outlook.office.com and click on Sign In:
   
4. Enter your gcccd.edu email address (if you don't know it, see the FAQs or the Guides section of this website) and select Next:
   
5. Enter your password (if you don't know it, see the FAQs or the Guides section of this website) and select Sign In:
   
6. You will be stopped by the Microsoft More information required screen:
   
7. Select Next to advance the screen. You will be given a notice to obtain the Microsoft Authenticator app:
   

The app is available free of charge on the Google Play Store or the Apple App Store.

1. In your respective app store search for Microsoft Authenticator:
   

*Note: Double- and triple-check you’re choosing the app by Microsoft Corporation.

 

2. Install the app from the app store. You don’t need to do anything else with the app at the moment
3. Go back to your browser and the Keep your account secure screen. Now that you’ve installed the Authenticator app, choose Next:
   
4. The next screen will be used to add your account to the Authenticator app. Click on the link that reads Pair your account to the app by clicking this link:
   
5. This will launch the app on your phone. You must give the Authenticator app permission to send you Notifications. Choose Allow:
   
6. The app will proceed with adding your account automatically. You do not need to take any action when it says Activating. Please wait… :
   
7. On the app’s main screen, you should now see your account listed:
   

*Note: If you do not see your account listed at this point, the process may have timed out. Go back to Part 1 and reattempt to login. Choose the same link to pair, and it should now activate properly.

 

With your account in the app, the last step is to verify everything is working

1. Switch back to the browser and advance the screen. You should be given a two-digit number on the screen
2. At the same time, the Authenticator app should ask you to Approve sign-in? through a pop-up notification:
   
3. Open the notification and enter the two-digit number you were given (it will differ from the image). Confirm Yes it is you signing in:
   
4. Your browser should update with a Notification approved message:
   

Congratulations, you are finished!!

Microsoft Authenticator is successfully setup on your device and account. The next time you login to a school resource (email, Library, Wepa), you will simply approve the sign in on your smartphone by entering a two-digit code.